/* ====== CRM MODULE — COR-X Outreach ======
   Standalone CSS for the CRM module.
   Uses Task Hub design tokens from styles.css.
   All classes prefixed .crm- to avoid conflicts.
   ========================================= */

/* ── Bridge variables ─────────────────────────────────────────────────
   The JS uses --crm-* vars in inline styles. Map them to Task Hub tokens
   so everything stays consistent without touching crm.js.
   ──────────────────────────────────────────────────────────────────── */
.crm-root {
  --crm-bg:        var(--bg);
  --crm-surface:   var(--bg-card);
  --crm-card:      var(--bg-inset);
  --crm-card-deep: var(--bg-sidebar);
  --crm-border:    var(--border);
  --crm-text:      var(--text);
  --crm-dim:       var(--text-secondary);
  --crm-dimmer:    var(--text-muted);

  /* Semantic colors mapped to Task Hub palette */
  --crm-accent:    var(--accent);
  --crm-accent-bg: var(--accent-soft);
  --crm-gold:      var(--warning);
  --crm-gold-bg:   var(--warning-soft);
  --crm-blue:      var(--sky);
  --crm-blue-bg:   var(--sky-soft);
  --crm-purple:    var(--purple);
  --crm-purple-bg: var(--purple-soft);
  --crm-orange:    var(--warning);
  --crm-orange-bg: var(--warning-soft);
  --crm-red:       var(--danger);
  --crm-red-bg:    var(--danger-soft);
  --crm-teal:      var(--sky);
  --crm-teal-bg:   var(--sky-soft);
}


/* ── Layout ───────────────────────────────────────────────────────── */
.crm-root {
  font-family: 'Inter', -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;
  font-size: 13px;
  color: var(--text);
  background: var(--bg);
  min-height: 100%;
}

.crm-nav {
  display: flex;
  gap: 0;
  background: var(--bg-sidebar);
  padding: 0 16px;
  overflow-x: auto;
  border-radius: var(--radius) var(--radius) 0 0;
}

.crm-tab {
  padding: 12px 16px;
  font-size: 12px;
  font-weight: 500;
  color: var(--text-muted);
  background: none;
  border: none;
  border-bottom: 2px solid transparent;
  cursor: pointer;
  white-space: nowrap;
  transition: color 0.15s, border-color 0.15s;
  font-family: inherit;
}
.crm-tab:hover {
  color: var(--text);
}
.crm-tab.active {
  color: var(--accent);
  border-bottom-color: var(--accent);
  font-weight: 600;
}

.crm-body {
  padding: 20px 24px;
  max-width: 1200px;
  margin: 0 auto;
}


/* ── Stats bar — divider pattern, no card wrappers ───────────────── */
.crm-stats-bar {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(100px, 1fr));
  gap: 0;
  margin-bottom: 24px;
  border-top: 1px solid var(--border);
  border-bottom: 1px solid var(--border);
}

.crm-stat {
  padding: 14px 16px;
  text-align: left;
  border-right: 1px solid var(--border);
  background: transparent;
  min-width: 0;
}
.crm-stat:last-child { border-right: none; }

.crm-stat-number {
  font-family: 'Manrope', sans-serif;
  font-size: 22px;
  font-weight: 600;
  line-height: 1;
  margin-bottom: 4px;
  letter-spacing: -0.5px;
  color: var(--text);
  font-feature-settings: 'tnum';
}
.crm-stat-label {
  font-size: 11px;
  text-transform: uppercase;
  letter-spacing: 0.08em;
  color: var(--text-muted);
}
.crm-stat-number.accent { color: var(--accent); }
.crm-stat-number.orange { color: var(--warning); }
.crm-stat-number.blue   { color: var(--sky); }
.crm-stat-number.purple { color: var(--purple); }
.crm-stat-number.gold   { color: var(--warning); }
.crm-stat-number.red    { color: var(--danger); }
.crm-stat-number.dim    { color: var(--text-muted); }


/* ── Alert banner ─────────────────────────────────────────────────── */
.crm-alert {
  background: var(--warning-soft);
  border-radius: var(--radius-sm);
  padding: 12px 16px;
  font-size: 12px;
  color: var(--warning);
  margin-bottom: 14px;
  display: flex;
  gap: 10px;
  align-items: flex-start;
}
.crm-alert-icon {
  flex-shrink: 0;
  width: 20px;
  height: 20px;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 11px;
  font-weight: 700;
  background: var(--warning);
  color: white;
  margin-top: 1px;
}
.crm-alert-text {
  line-height: 1.6;
}

.crm-info {
  background: var(--success-soft);
  border-radius: var(--radius-sm);
  padding: 12px 16px;
  font-size: 12px;
  color: var(--success);
  margin-bottom: 14px;
  line-height: 1.6;
}


/* ── Two-column today layout ──────────────────────────────────────── */
.crm-today-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 20px;
  margin-top: 16px;
}

.crm-col-title {
  font-size: 11px;
  text-transform: uppercase;
  letter-spacing: 0.08em;
  color: var(--text-muted);
  font-weight: 600;
  margin-bottom: 12px;
  padding-bottom: 8px;
  border-bottom: 1px solid var(--border);
}


/* ── Action items ─────────────────────────────────────────────────── */
.crm-action-item {
  background: var(--bg-card);
  border-radius: var(--radius-sm);
  padding: 12px 14px;
  margin-bottom: 8px;
  display: flex;
  gap: 12px;
  align-items: flex-start;
  cursor: pointer;
  box-shadow: var(--shadow-sm);
  transition: transform 0.15s, box-shadow 0.15s;
}
.crm-action-item:hover {
  transform: translateY(-1px);
  box-shadow: 0 2px 8px rgba(0,0,0,0.06);
}
.crm-action-item.warn {
  background: var(--warning-soft);
}
.crm-action-item.urgent {
  background: var(--accent-soft);
}

.crm-action-icon {
  width: 32px;
  height: 32px;
  border-radius: 8px;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 11px;
  font-weight: 700;
  flex-shrink: 0;
  background: var(--bg-inset);
  color: var(--text-secondary);
}

.crm-action-name {
  font-size: 13px;
  font-weight: 600;
  color: var(--text);
  margin-bottom: 2px;
}
.crm-action-sub {
  font-size: 11px;
  color: var(--text-secondary);
  line-height: 1.5;
}
.crm-action-tag {
  display: inline-block;
  font-size: 10px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  padding: 3px 8px;
  border-radius: 100px;
  margin-top: 6px;
}
.crm-tag-accent { background: var(--accent-soft); color: var(--accent); }
.crm-tag-orange { background: var(--warning-soft); color: var(--warning); }
.crm-tag-purple { background: var(--purple-soft);  color: var(--purple); }
.crm-tag-blue   { background: var(--sky-soft);     color: var(--sky); }
.crm-tag-red    { background: var(--danger-soft);   color: var(--danger); }
.crm-tag-gold   { background: var(--warning-soft);  color: var(--warning); }
.crm-tag-dim    { background: var(--bg-inset);      color: var(--text-muted); }


/* ── Tier badges ──────────────────────────────────────────────────── */
.crm-tier {
  display: inline-block;
  font-size: 10px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  padding: 2px 8px;
  border-radius: 100px;
}
.crm-tier-VIP    { background: var(--warning-soft); color: var(--warning); }
.crm-tier-STRONG { background: var(--accent-soft);  color: var(--accent); }
.crm-tier-MICRO  { background: var(--sky-soft);     color: var(--sky); }
.crm-tier-STANDARD { background: var(--purple-soft); color: var(--purple); }


/* ── Kanban pipeline ──────────────────────────────────────────────── */
.crm-kanban {
  display: flex;
  gap: 12px;
  overflow-x: auto;
  padding-bottom: 16px;
}

.crm-k-col {
  min-width: 180px;
  flex-shrink: 0;
}

.crm-k-head {
  font-size: 11px;
  text-transform: uppercase;
  letter-spacing: 0.08em;
  color: var(--text-muted);
  margin-bottom: 10px;
  display: flex;
  justify-content: space-between;
  align-items: center;
  font-weight: 600;
}

.crm-k-count {
  background: var(--bg-inset);
  color: var(--text-muted);
  font-size: 10px;
  font-weight: 600;
  padding: 2px 8px;
  border-radius: 100px;
}

.crm-k-divider {
  width: 1px;
  background: var(--border);
  flex-shrink: 0;
  margin: 0 2px;
}

.crm-kcard {
  position: relative;
  background: var(--bg-card);
  border-radius: var(--radius-sm);
  padding: 12px 14px;
  margin-bottom: 8px;
  cursor: pointer;
  box-shadow: var(--shadow-sm);
  transition: transform 0.15s, box-shadow 0.15s;
}
.crm-kcard:hover {
  transform: translateY(-1px);
  box-shadow: 0 2px 8px rgba(0,0,0,0.06);
}
.crm-kcard.active-action {
  box-shadow: 0 0 0 1px var(--accent-border), var(--shadow-sm);
}

.crm-kcard-name {
  font-size: 13px;
  font-weight: 600;
  margin-bottom: 2px;
  color: var(--text);
}
.crm-kcard-handle {
  font-size: 11px;
  color: var(--sky);
  margin-bottom: 6px;
}
.crm-kcard-meta {
  display: flex;
  gap: 5px;
  flex-wrap: wrap;
  align-items: center;
}
.crm-kcard-signal {
  font-size: 10px;
  color: var(--accent);
  font-weight: 600;
  margin-top: 6px;
}
.crm-kcard-warn {
  font-size: 10px;
  color: var(--warning);
  font-weight: 600;
  margin-top: 6px;
}
.crm-kcard-days {
  font-size: 10px;
  color: var(--text-muted);
  margin-top: 4px;
}


/* ── Bulk selection ──────────────────────────────────────────────── */
.crm-bulk-bar {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 10px 14px;
  background: var(--bg-sidebar);
  border-radius: var(--radius-sm);
  margin-top: 8px;
}
.crm-bulk-bar-left {
  display: flex;
  align-items: center;
  gap: 10px;
}
.crm-bulk-bar-right {
  display: flex;
  align-items: center;
  gap: 8px;
  transition: opacity 0.15s;
}
.crm-bulk-count {
  font-size: 12px;
  font-weight: 600;
  color: var(--text-muted);
}

.crm-bulk-cb {
  position: absolute;
  top: 10px;
  right: 10px;
  width: 18px;
  height: 18px;
  border-radius: 4px;
  border: 1.5px solid var(--border);
  background: var(--bg-input);
  display: flex;
  align-items: center;
  justify-content: center;
  transition: all 0.12s;
  color: transparent;
}
.crm-bulk-cb.checked {
  background: var(--accent);
  border-color: var(--accent);
  color: #000;
}
.crm-kcard.crm-bulk-checked {
  box-shadow: 0 0 0 1.5px var(--accent), var(--shadow-sm);
}

.crm-k-select-all {
  font-size: 13px;
  cursor: pointer;
  color: var(--text-muted);
  margin-left: auto;
  margin-right: 6px;
  transition: color 0.12s;
  user-select: none;
}
.crm-k-select-all:hover {
  color: var(--text);
}
.crm-k-select-all.checked {
  color: var(--accent);
}


/* ── Contact detail ───────────────────────────────────────────────── */
.crm-det-header {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  padding: 20px 24px;
  background: var(--bg-sidebar);
  border-radius: var(--radius) var(--radius) 0 0;
}
.crm-det-name {
  font-family: 'Manrope', sans-serif;
  font-size: 18px;
  font-weight: 700;
  margin-bottom: 3px;
  letter-spacing: -0.02em;
  color: var(--text);
}
.crm-det-handle {
  font-size: 13px;
  color: var(--sky);
  margin-bottom: 10px;
}
.crm-det-badges {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
  align-items: center;
}

.crm-det-body {
  display: grid;
  grid-template-columns: 1fr 300px;
  background: var(--bg-card);
  border-radius: 0 0 var(--radius) var(--radius);
  overflow: hidden;
}

.crm-steps-col {
  padding: 20px;
  border-right: 1px solid var(--border);
}
.crm-info-col {
  padding: 20px;
}


/* ── Step timeline ────────────────────────────────────────────────── */
.crm-step {
  display: grid;
  grid-template-columns: 28px 1fr;
  gap: 0;
}
.crm-step-line {
  display: flex;
  flex-direction: column;
  align-items: center;
}
.crm-sdot {
  width: 24px;
  height: 24px;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 10px;
  font-weight: 700;
  flex-shrink: 0;
  margin-top: 2px;
}
.crm-sdot.done {
  background: var(--accent-soft);
  color: var(--accent);
}
.crm-sdot.now {
  background: linear-gradient(135deg, var(--accent) 0%, #ff7a42 100%);
  color: white;
  box-shadow: 0 2px 8px rgba(255, 77, 0, 0.25);
}
.crm-sdot.next {
  background: var(--bg-inset);
  color: var(--text-muted);
}
.crm-scon {
  flex: 1;
  width: 2px;
  background: var(--border);
  margin: 4px 0;
  min-height: 16px;
  border-radius: 1px;
}
.crm-scon.done {
  background: var(--accent-border);
}
.crm-sbody {
  padding: 0 0 20px 14px;
}
.crm-stitle {
  font-size: 13px;
  font-weight: 600;
  margin-bottom: 2px;
  color: var(--text);
}
.crm-stitle.done {
  color: var(--text-secondary);
}
.crm-stitle.now {
  color: var(--accent);
}
.crm-sdate {
  font-size: 11px;
  color: var(--text-muted);
  margin-bottom: 5px;
}
.crm-smsg {
  background: var(--accent-soft);
  border-radius: 8px;
  padding: 10px 12px;
  font-size: 12px;
  color: var(--text-secondary);
  white-space: pre-line;
  line-height: 1.6;
  margin-top: 6px;
}
.crm-smsg.fu {
  background: var(--sky-soft);
}
.crm-smsg.fb {
  background: var(--bg-inset);
  border-left: 2px solid var(--border);
  font-style: italic;
}

/* ── Trial feedback chip (timeline + future surfaces) ───────────────────────── */
.crm-fb-chip {
  display: inline-block;
  font-size: 10px;
  font-weight: 700;
  padding: 3px 9px;
  border-radius: 100px;
  text-transform: uppercase;
  letter-spacing: 0.06em;
  line-height: 1.2;
}
.crm-fb-chip.fb-loved    { background: var(--accent-soft);  color: var(--accent); }
.crm-fb-chip.fb-neutral  { background: var(--warning-soft); color: var(--warning); }
.crm-fb-chip.fb-negative { background: var(--danger-soft);  color: var(--danger); }
.crm-fb-chip.fb-noresp   { background: var(--bg-hover);     color: var(--text-secondary); }

/* ── Affiliate status panel chips (Shopify, Leták, Uvítací email) ─────────── */
.crm-aff-chips {
  display: flex;
  flex-direction: column;
  gap: 5px;
  margin-top: 4px;
}
.crm-aff-chip {
  display: inline-flex;
  align-items: center;
  font-size: 11px;
  font-weight: 500;
  padding: 6px 10px;
  border-radius: 6px;
  line-height: 1.3;
  border: 1px solid transparent;
}
.crm-aff-chip.ok   { background: var(--accent-soft);  color: var(--accent);  border-color: var(--accent-border); }
.crm-aff-chip.warn { background: var(--warning-soft); color: var(--warning); border-color: rgba(217, 119, 6, 0.2); }
.crm-aff-chip.bad  { background: var(--danger-soft);  color: var(--danger);  border-color: rgba(220, 38, 38, 0.2); }

/* ── Pipeline column: trial-sent feedback breakdown row ─────────────────────── */
.crm-k-fb-row {
  display: flex;
  gap: 4px;
  margin: -4px 0 8px;
  flex-wrap: wrap;
}
.crm-k-fb {
  font-size: 9px;
  font-weight: 700;
  padding: 2px 7px;
  border-radius: 100px;
  letter-spacing: 0.04em;
  text-transform: lowercase;
}
.crm-k-fb-loved    { background: var(--accent-soft);  color: var(--accent); }
.crm-k-fb-neutral  { background: var(--warning-soft); color: var(--warning); }
.crm-k-fb-negative { background: var(--danger-soft);  color: var(--danger); }
.crm-k-fb-none     { background: var(--bg-inset);     color: var(--text-muted); }

/* ── Toast (action confirmations: feedback saved, etc) ──────────────────────── */
.crm-toast {
  position: fixed;
  bottom: 24px;
  left: 50%;
  transform: translate(-50%, 16px);
  background: var(--bg-card);
  color: var(--text);
  border: 1px solid var(--border);
  border-radius: 10px;
  padding: 12px 18px;
  font-size: 13px;
  font-weight: 500;
  box-shadow: 0 12px 32px rgba(0, 0, 0, 0.14), 0 4px 8px rgba(0, 0, 0, 0.06);
  pointer-events: none;
  opacity: 0;
  transition: opacity 0.18s ease, transform 0.18s ease;
  z-index: 9999;
  max-width: 540px;
  text-align: center;
  line-height: 1.45;
}
.crm-toast.crm-toast-show {
  opacity: 1;
  transform: translate(-50%, 0);
}
.crm-toast.crm-toast-warn { border-color: rgba(217, 119, 6, 0.32); }
.crm-toast.crm-toast-bad  { border-color: rgba(220, 38, 38, 0.32); }
.crm-copybtn {
  margin-top: 6px;
  background: var(--bg-card);
  border: 1px solid var(--border);
  color: var(--text-secondary);
  font-size: 11px;
  padding: 5px 12px;
  border-radius: 8px;
  display: inline-block;
  cursor: pointer;
  font-family: inherit;
  transition: all 0.15s;
}
.crm-copybtn:hover {
  border-color: var(--accent-border);
  color: var(--accent);
  background: var(--accent-soft);
}
.crm-copybtn.locked {
  opacity: 0.3;
  cursor: default;
  pointer-events: none;
}


/* ── Forms ─────────────────────────────────────────────────────────── */
.crm-form {
  background: var(--bg-card);
  border-radius: var(--radius-sm);
  padding: 16px;
  box-shadow: var(--shadow-sm);
}
.crm-form-row {
  margin-bottom: 14px;
}
.crm-label {
  font-size: 11px;
  text-transform: uppercase;
  letter-spacing: 0.08em;
  color: var(--text-muted);
  margin-bottom: 6px;
  font-weight: 500;
}
.crm-input {
  background: var(--bg-input);
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  padding: 10px 12px;
  font-size: 13px;
  color: var(--text);
  width: 100%;
  outline: none;
  font-family: inherit;
  transition: border-color 0.15s, box-shadow 0.15s;
}
.crm-input:focus {
  border-color: var(--accent);
  box-shadow: 0 0 0 3px var(--accent-soft);
}
.crm-textarea {
  min-height: 72px;
  resize: vertical;
}

.crm-toggle-row {
  display: flex;
  gap: 8px;
}
.crm-toggle-opt {
  flex: 1;
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  padding: 10px 14px;
  text-align: center;
  cursor: pointer;
  transition: all 0.15s;
  box-shadow: var(--shadow-sm);
}
.crm-toggle-opt:hover {
  background: var(--bg-hover);
}
.crm-toggle-opt.selected-personal {
  background: var(--accent-soft);
  border-color: var(--accent-border);
}
.crm-toggle-opt.selected-personal .crm-toggle-label {
  color: var(--accent);
}
.crm-toggle-opt.selected-courier {
  background: var(--purple-soft);
  border-color: rgba(124, 58, 237, 0.2);
}
.crm-toggle-opt.selected-courier .crm-toggle-label {
  color: var(--purple);
}
.crm-toggle-label {
  font-size: 12px;
  font-weight: 600;
  color: var(--text);
}
.crm-toggle-sub {
  font-size: 11px;
  color: var(--text-muted);
  margin-top: 2px;
}

.crm-reply-opts {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 8px;
}
.crm-reply-opt {
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  padding: 10px;
  text-align: center;
  cursor: pointer;
  transition: all 0.15s;
  box-shadow: var(--shadow-sm);
}
.crm-reply-opt:hover {
  background: var(--bg-hover);
}
.crm-reply-opt.sel-positive {
  background: var(--accent-soft);
  border-color: var(--accent-border);
}
.crm-reply-opt.sel-positive .crm-reply-opt-label {
  color: var(--accent);
}
.crm-reply-opt.sel-interested {
  background: var(--warning-soft);
  border-color: rgba(217, 119, 6, 0.2);
}
.crm-reply-opt.sel-interested .crm-reply-opt-label {
  color: var(--warning);
}
.crm-reply-opt.sel-negative {
  background: var(--danger-soft);
  border-color: rgba(220, 38, 38, 0.2);
}
.crm-reply-opt.sel-negative .crm-reply-opt-label {
  color: var(--danger);
}
.crm-reply-opt.sel-seen {
  background: var(--bg-hover);
  border-color: var(--border);
}
.crm-reply-opt.sel-seen .crm-reply-opt-label {
  color: var(--text-secondary);
}
.crm-reply-opt-label {
  font-size: 12px;
  font-weight: 600;
  color: var(--text);
}
.crm-reply-opt-sub {
  font-size: 10px;
  color: var(--text-muted);
  margin-top: 3px;
}

.crm-prompted-row {
  display: flex;
  gap: 8px;
}
.crm-prompted-opt {
  flex: 1;
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  padding: 10px;
  text-align: center;
  cursor: pointer;
  font-size: 12px;
  font-weight: 600;
  color: var(--text);
  transition: all 0.15s;
  box-shadow: var(--shadow-sm);
}
.crm-prompted-opt:hover {
  background: var(--bg-hover);
}
.crm-prompted-opt.selected {
  background: var(--sky-soft);
  border-color: rgba(14, 165, 233, 0.2);
  color: var(--sky);
}


/* ── Cost summary ─────────────────────────────────────────────────── */
.crm-cost-box {
  background: var(--accent-soft);
  border-radius: var(--radius-sm);
  padding: 12px 16px;
  margin-top: 12px;
}
.crm-cost-line {
  display: flex;
  justify-content: space-between;
  font-size: 12px;
  color: var(--text-secondary);
  padding: 4px 0;
}
.crm-cost-line.total {
  font-size: 13px;
  font-weight: 700;
  color: var(--accent);
  border-top: 1px solid var(--accent-border);
  padding-top: 8px;
  margin-top: 4px;
}


/* ── Buttons ──────────────────────────────────────────────────────── */
.crm-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 6px;
  cursor: pointer;
  border-radius: var(--radius-sm);
  padding: 10px 18px;
  font-size: 13px;
  font-weight: 600;
  border: none;
  font-family: inherit;
  text-align: center;
  transition: all 0.15s;
  white-space: nowrap;
}

.crm-btn-primary {
  background: linear-gradient(135deg, var(--accent) 0%, #ff7a42 100%);
  color: white;
  width: 100%;
  border-radius: 12px;
  box-shadow: 0 2px 8px rgba(255, 77, 0, 0.25);
}
.crm-btn-primary:hover {
  box-shadow: 0 6px 20px rgba(255, 77, 0, 0.3);
  transform: translateY(-1px);
}
.crm-btn-primary:active {
  transform: translateY(0);
}

.crm-btn-secondary {
  background: var(--bg-card);
  border: 1px solid var(--border);
  color: var(--text-secondary);
  box-shadow: var(--shadow-sm);
}
.crm-btn-secondary:hover {
  background: var(--bg-hover);
  color: var(--text);
}
.crm-btn-secondary.active {
  background: var(--accent-soft);
  border-color: var(--accent-border);
  color: var(--accent);
}

.crm-btn-purple {
  background: var(--purple);
  color: white;
  width: 100%;
  border-radius: 12px;
  box-shadow: 0 2px 8px rgba(124, 58, 237, 0.25);
}
.crm-btn-purple:hover {
  box-shadow: 0 6px 20px rgba(124, 58, 237, 0.3);
  transform: translateY(-1px);
}

.crm-btn-danger {
  background: var(--danger-soft);
  color: var(--danger);
}
.crm-btn-danger:hover {
  background: rgba(220, 38, 38, 0.12);
}

.crm-btn-sm {
  padding: 6px 12px;
  font-size: 12px;
  border-radius: 8px;
}


/* ── Modal overlay ────────────────────────────────────────────────── */
.crm-modal-overlay {
  position: fixed;
  inset: 0;
  background: rgba(0, 0, 0, 0.5);
  backdrop-filter: blur(4px);
  -webkit-backdrop-filter: blur(4px);
  display: flex;
  align-items: center;
  justify-content: center;
  z-index: 1000;
  padding: 16px;
}
[data-theme="dark"] .crm-modal-overlay {
  background: rgba(0, 0, 0, 0.7);
}

.crm-modal {
  background: var(--bg-card);
  border-radius: var(--radius);
  padding: 24px;
  width: 100%;
  max-width: 500px;
  max-height: 85vh;
  overflow-y: auto;
  box-shadow: 0 24px 64px rgba(0, 0, 0, 0.15);
}
[data-theme="dark"] .crm-modal {
  box-shadow: 0 24px 64px rgba(0, 0, 0, 0.5);
}

.crm-modal-title {
  font-family: 'Manrope', sans-serif;
  font-size: 16px;
  font-weight: 700;
  letter-spacing: -0.02em;
  color: var(--text);
}


/* ── Funnel bars ──────────────────────────────────────────────────── */
.crm-funnel {
  display: flex;
  flex-direction: column;
  gap: 4px;
}
.crm-funnel-bar {
  border-radius: 8px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 8px 14px;
  font-size: 12px;
  font-weight: 600;
  transition: transform 0.1s;
}
.crm-funnel-bar:hover {
  transform: scaleX(1.01);
}


/* ── Revenue ──────────────────────────────────────────────────────── */
.crm-rev-row {
  background: var(--bg-card);
  border-radius: var(--radius-sm);
  padding: 12px 16px;
  margin-bottom: 8px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  box-shadow: var(--shadow-sm);
}
.crm-rev-month {
  font-size: 12px;
  color: var(--text-secondary);
}
.crm-rev-amount {
  font-family: 'Manrope', sans-serif;
  font-size: 15px;
  font-weight: 700;
  color: var(--accent);
}
.crm-rev-total {
  background: var(--warning-soft);
  border-radius: var(--radius-sm);
  padding: 14px 18px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-top: 12px;
}
.crm-rev-total-label {
  font-size: 12px;
  color: var(--warning);
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.04em;
}
.crm-rev-total-val {
  font-family: 'Manrope', sans-serif;
  font-size: 20px;
  font-weight: 800;
  color: var(--warning);
}


/* ── Import mode toggle ──────────────────────────────────────────── */
.crm-import-toggle {
  padding: 10px 20px;
  font-size: 13px;
  font-weight: 600;
  font-family: inherit;
  background: var(--bg-card);
  border: 1px solid var(--border);
  color: var(--text-muted);
  cursor: pointer;
  transition: all 0.15s;
}
.crm-import-toggle:first-child {
  border-radius: var(--radius-sm) 0 0 var(--radius-sm);
  border-right: none;
}
.crm-import-toggle:last-child {
  border-radius: 0 var(--radius-sm) var(--radius-sm) 0;
}
.crm-import-toggle.active {
  background: var(--accent-soft);
  border-color: var(--accent-border);
  color: var(--accent);
}
.crm-import-toggle:hover:not(.active) {
  background: var(--bg-hover);
}

/* ── Manual form advanced toggle ─────────────────────────────────── */
.crm-manual-advanced-toggle {
  font-size: 12px;
  font-weight: 500;
  color: var(--text-muted);
  background: none;
  border: none;
  cursor: pointer;
  padding: 0;
  font-family: inherit;
  display: flex;
  align-items: center;
  gap: 4px;
  transition: color 0.15s;
}
.crm-manual-advanced-toggle:hover {
  color: var(--text);
}
.crm-chevron {
  display: inline-block;
  transition: transform 0.15s;
  font-size: 14px;
}
.crm-chevron.open {
  transform: rotate(90deg);
}
.crm-hidden {
  display: none;
}

/* ── Import drop zone ─────────────────────────────────────────────── */
.crm-dropzone {
  border: 2px dashed var(--border);
  border-radius: var(--radius);
  padding: 40px;
  text-align: center;
  cursor: pointer;
  transition: border-color 0.15s, background 0.15s;
  background: var(--bg-card);
}
.crm-dropzone:hover,
.crm-dropzone.over {
  border-color: var(--accent-border);
  background: var(--accent-soft);
}
.crm-dropzone-icon {
  font-size: 24px;
  font-weight: 800;
  margin-bottom: 10px;
  color: var(--text-muted);
  font-family: 'Manrope', sans-serif;
}
.crm-dropzone-title {
  font-size: 14px;
  font-weight: 600;
  margin-bottom: 4px;
  color: var(--text);
}
.crm-dropzone-sub {
  font-size: 12px;
  color: var(--text-muted);
}


/* ── Data table ───────────────────────────────────────────────────── */
.crm-table {
  width: 100%;
  border-collapse: separate;
  border-spacing: 0;
  font-size: 13px;
  background: var(--bg-card);
  border-radius: var(--radius-sm);
  overflow: hidden;
  box-shadow: var(--shadow-sm);
}
.crm-table th {
  background: var(--bg-sidebar);
  color: var(--text-muted);
  font-size: 11px;
  text-transform: uppercase;
  letter-spacing: 0.08em;
  padding: 10px 14px;
  text-align: left;
  border-bottom: 1px solid var(--border);
  font-weight: 600;
}
.crm-table td {
  padding: 10px 14px;
  border-bottom: 1px solid var(--border);
  color: var(--text-secondary);
  vertical-align: top;
}
.crm-table tr:last-child td {
  border-bottom: none;
}
.crm-table tr:hover td {
  background: var(--bg-hover);
}
.crm-table td.crm-handle {
  color: var(--sky);
}
.crm-table td.crm-name {
  color: var(--text);
  font-weight: 500;
}


/* ── Misc helpers ─────────────────────────────────────────────────── */
.crm-loading {
  padding: 48px;
  text-align: center;
  color: var(--text-muted);
  font-size: 13px;
}
.crm-empty {
  padding: 36px;
  text-align: center;
  color: var(--text-muted);
  font-size: 13px;
}
.crm-section-title {
  font-size: 11px;
  text-transform: uppercase;
  letter-spacing: 0.08em;
  color: var(--text-muted);
  margin: 20px 0 10px;
  font-weight: 600;
}
.crm-grid-2 {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 16px;
}
.crm-card {
  background: var(--bg-card);
  border-radius: var(--radius);
  overflow: hidden;
  box-shadow: var(--shadow-sm);
}
.crm-field-row {
  display: flex;
  justify-content: space-between;
  align-items: baseline;
  padding: 8px 0;
  border-bottom: 1px solid var(--border);
  font-size: 13px;
}
.crm-field-row:last-child {
  border-bottom: none;
}
.crm-field-label {
  color: var(--text-secondary);
}
.crm-field-value {
  color: var(--text);
  text-align: right;
  font-weight: 500;
}


/* ── Delivery method strip (contact detail) ──────────────────────── */
.crm-delivery-strip {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 14px 24px;
  background: var(--bg-sidebar);
  border-top: 1px solid var(--border);
}
.crm-delivery-strip .crm-toggle-row {
  flex: 0 0 auto;
}
.crm-delivery-strip .crm-toggle-opt {
  padding: 8px 16px;
  box-shadow: none;
}
.crm-delivery-strip .crm-toggle-label {
  font-size: 11px;
}
.crm-delivery-strip .crm-toggle-sub {
  font-size: 10px;
}

.crm-delivery-handler {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-left: auto;
}
.crm-delivery-handler-label {
  font-size: 11px;
  color: var(--text-muted);
}

.crm-handler-badge {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  font-size: 11px;
  font-weight: 600;
  padding: 4px 10px;
  border-radius: 100px;
  cursor: default;
}
.crm-handler-badge.arthur {
  background: var(--accent-soft);
  color: var(--accent);
}
.crm-handler-badge.lukas {
  background: var(--purple-soft);
  color: var(--purple);
}
.crm-handler-badge.unset {
  background: var(--bg-inset);
  color: var(--text-muted);
  cursor: pointer;
}

/* Handler toggle (for personal delivery) */
.crm-handler-toggle {
  display: flex;
  gap: 4px;
}
.crm-handler-toggle-opt {
  padding: 4px 10px;
  border-radius: 100px;
  font-size: 11px;
  font-weight: 600;
  cursor: pointer;
  background: var(--bg-card);
  border: 1px solid var(--border);
  color: var(--text-secondary);
  transition: all 0.15s;
}
.crm-handler-toggle-opt:hover {
  background: var(--bg-hover);
}
.crm-handler-toggle-opt.sel-arthur {
  background: var(--accent-soft);
  border-color: var(--accent-border);
  color: var(--accent);
}
.crm-handler-toggle-opt.sel-lukas {
  background: var(--purple-soft);
  border-color: rgba(124, 58, 237, 0.2);
  color: var(--purple);
}

/* Delivery method pill (for kanban cards + action items) */
.crm-method-pill {
  display: inline-flex;
  align-items: center;
  gap: 3px;
  font-size: 9px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.03em;
  padding: 2px 7px;
  border-radius: 100px;
}
.crm-method-pill.personal { background: var(--accent-soft); color: var(--accent); }
.crm-method-pill.zbox     { background: var(--sky-soft);    color: var(--sky); }
.crm-method-pill.courier  { background: var(--purple-soft); color: var(--purple); }

.crm-handler-initial {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 16px;
  height: 16px;
  border-radius: 50%;
  font-size: 9px;
  font-weight: 700;
}
.crm-handler-initial.arthur { background: var(--accent-soft); color: var(--accent); }
.crm-handler-initial.lukas  { background: var(--purple-soft); color: var(--purple); }

/* Export button */
.crm-export-btn {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  padding: 5px 10px;
  border-radius: 8px;
  font-size: 11px;
  font-weight: 600;
  cursor: pointer;
  background: var(--bg-card);
  border: 1px solid var(--border);
  color: var(--text-secondary);
  font-family: inherit;
  transition: all 0.15s;
}
.crm-export-btn:hover {
  background: var(--accent-soft);
  border-color: var(--accent-border);
  color: var(--accent);
}

/* Delivery strip prompt (no method set) */
.crm-delivery-prompt {
  font-size: 11px;
  color: var(--text-muted);
  font-style: italic;
}

/* Save indicator flash */
.crm-save-flash {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  font-size: 11px;
  font-weight: 600;
  color: var(--success);
  opacity: 1;
  transition: opacity 0.5s ease 0.8s;
}
.crm-save-flash.fade {
  opacity: 0;
}

/* Filter pills row */
.crm-filter-pills {
  display: flex;
  gap: 4px;
  margin-bottom: 10px;
}
.crm-filter-pill {
  padding: 4px 10px;
  border-radius: 100px;
  font-size: 10px;
  font-weight: 600;
  cursor: pointer;
  background: var(--bg-card);
  border: 1px solid var(--border);
  color: var(--text-secondary);
  font-family: inherit;
  transition: all 0.15s;
}
.crm-filter-pill:hover {
  background: var(--bg-hover);
}
.crm-filter-pill.active {
  background: var(--accent-soft);
  border-color: var(--accent-border);
  color: var(--accent);
}


/* ── Responsive ───────────────────────────────────────────────────── */
@media (max-width: 768px) {
  .crm-body {
    padding: 14px;
  }
  .crm-today-grid {
    grid-template-columns: 1fr;
  }
  .crm-det-header {
    flex-direction: column;
    gap: 12px;
    padding: 16px;
  }
  .crm-det-body {
    grid-template-columns: 1fr;
  }
  .crm-steps-col {
    border-right: none;
    border-bottom: 1px solid var(--border);
  }
  .crm-reply-opts {
    grid-template-columns: repeat(2, 1fr);
  }
  .crm-delivery-strip {
    flex-wrap: wrap;
    padding: 12px 16px;
  }
  .crm-delivery-handler {
    margin-left: 0;
  }
  .crm-grid-2 {
    grid-template-columns: 1fr;
  }
  .crm-stats-bar {
    grid-template-columns: repeat(3, 1fr);
  }
  .crm-kanban {
    gap: 8px;
  }
  .crm-k-col {
    min-width: 150px;
  }
}

/* ── Archive suggestions (Change 4) ───────────────────────────────── */
.crm-archive-banner {
  margin-bottom: 14px;
}
.crm-archive-banner-title {
  font-size: 12px;
  font-weight: 600;
  color: var(--text-secondary);
  text-transform: uppercase;
  letter-spacing: 0.06em;
  margin-bottom: 6px;
}
.crm-archive-banner-sub {
  font-size: 11px;
  color: var(--text-muted);
  margin-bottom: 6px;
}

/* ── HIT UP banner (feedback due) ─────────────────────────────────── */
.crm-hitup-banner {
  margin-bottom: 18px;
  padding: 14px 16px 12px;
  background: var(--accent-soft);
  border-left: 3px solid var(--accent);
  border-radius: 2px;
}
.crm-hitup-banner-title {
  font-size: 11px;
  font-weight: 700;
  color: var(--accent);
  letter-spacing: 0.1em;
  text-transform: uppercase;
  margin-bottom: 4px;
}
.crm-hitup-banner-sub {
  font-size: 12px;
  color: var(--text-secondary);
  margin-bottom: 12px;
}
.crm-hitup-item {
  display: flex;
  align-items: center;
  gap: 14px;
  padding: 10px 12px;
  background: var(--bg-card);
  border-radius: var(--radius-sm);
  margin-bottom: 5px;
  cursor: pointer;
  transition: background 0.12s;
}
.crm-hitup-item:last-child { margin-bottom: 0; }
.crm-hitup-item:hover {
  background: var(--bg-hover);
}
.crm-hitup-day {
  min-width: 36px;
  font-size: 13px;
  font-weight: 700;
  color: var(--accent);
  text-align: center;
  letter-spacing: 0.02em;
  font-feature-settings: 'tnum';
  flex-shrink: 0;
}
.crm-hitup-body {
  flex: 1;
  min-width: 0;
}
.crm-hitup-name {
  font-size: 13px;
  font-weight: 600;
  color: var(--text);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
.crm-hitup-sub {
  font-size: 11px;
  color: var(--text-muted);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  margin-top: 2px;
}
.crm-hitup-btn {
  flex-shrink: 0;
  padding: 7px 14px;
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 0.08em;
  background: var(--text);
  color: var(--bg-card);
  border: none;
  border-radius: var(--radius-sm);
  cursor: pointer;
  font-family: inherit;
  transition: background 0.15s, color 0.15s, transform 0.1s;
}
.crm-hitup-btn:hover {
  background: var(--accent);
  color: #000;
}
.crm-hitup-btn:active {
  transform: translateY(1px);
}

/* ── Funnel velocity ──────────────────────────────────────────────
   Design: dense data, generous chrome. Hierarchy via size + letter-
   spacing, not weight/color. tnum everywhere. One focal story
   (this week's flow) with supporting sparkline + full table.
   ──────────────────────────────────────────────────────────────── */
/* Tonal surface panel (2026-04-27 redesign per VoltAgent/awesome-design-md +
   high-end-visual-design skill). White elevated card on warm-paper bg with
   1px border and 12px radius. Internal sections are divider-separated rather
   than further nested, per the no-per-row-wrappers rule in HQ design system. */
.crm-vel {
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: 12px;
  padding: 28px 32px;
  margin-bottom: 20px;
}
@media (max-width: 720px) {
  .crm-vel { padding: 22px 20px; }
}

/* Header — sits above an internal divider so the subsection separation reads
   as content hierarchy without needing nested cards. */
.crm-vel-header {
  display: flex;
  align-items: flex-end;
  justify-content: space-between;
  gap: 16px;
  padding-bottom: 22px;
  margin-bottom: 22px;
  border-bottom: 1px solid var(--border);
  flex-wrap: wrap;
}
.crm-vel-eyebrow {
  font-size: 10px;
  font-weight: 600;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: var(--text-muted);
  margin-bottom: 6px;
}
.crm-vel-caption {
  font-size: 20px;
  font-weight: 600;
  letter-spacing: -0.3px;
  color: var(--text);
  line-height: 1.2;
}
.crm-vel-range { display: flex; gap: 2px; }
.crm-vel-range-btn {
  padding: 6px 12px;
  font-size: 11px;
  font-weight: 500;
  background: transparent;
  border: 1px solid transparent;
  color: var(--text-muted);
  cursor: pointer;
  transition: color 0.12s;
  font-family: inherit;
  font-feature-settings: 'tnum';
  border-radius: 4px;
}
.crm-vel-range-btn:hover { color: var(--text); }
.crm-vel-range-btn.active {
  color: var(--text);
  background: var(--bg-card);
}

/* Empty state — minimal, no loud banner */
.crm-vel-empty {
  padding: 24px 0;
  font-size: 13px;
  color: var(--text-muted);
  font-style: italic;
}

/* Flow — the focal "this week" story. Cells are flex children separated by
   subtle vertical 1px dividers (NOT individual cards — banned). Generous
   horizontal padding gives each metric room to breathe. */
.crm-vel-flow {
  display: flex;
  align-items: stretch;
  gap: 0;
  padding: 4px 0 22px;
}
.crm-vel-step {
  flex: 1;
  min-width: 0;
  padding: 0 4px;
}
.crm-vel-step-value {
  font-size: 28px;
  font-weight: 600;
  letter-spacing: -0.8px;
  color: var(--text);
  line-height: 1;
  font-feature-settings: 'tnum';
  margin-bottom: 6px;
}
.crm-vel-step.accent .crm-vel-step-value { color: var(--accent); }
.crm-vel-step-label {
  font-size: 10px;
  font-weight: 600;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: var(--text-muted);
  margin-bottom: 4px;
}
.crm-vel-step-meta {
  font-size: 11px;
  color: var(--text-muted);
  font-feature-settings: 'tnum';
  min-height: 14px;
}
.crm-vel-step-arrow {
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 0 6px;
  color: var(--text-muted);
  font-size: 22px;
  flex-shrink: 0;
  margin-top: 6px;
  opacity: 0.45;
}
.crm-vel-delta {
  font-size: 10px;
  font-weight: 600;
  padding: 1px 5px;
  border-radius: 3px;
  font-feature-settings: 'tnum';
  margin-left: 4px;
}
.crm-vel-delta.pos { color: var(--accent); background: var(--accent-soft); }
.crm-vel-delta.neg { color: var(--text-muted); background: var(--bg-card); }

/* Reply rate callout — sits below the flow row, above an internal divider. */
.crm-vel-rate-line {
  font-size: 11px;
  color: var(--text-muted);
  padding-top: 20px;
  margin-bottom: 20px;
  border-top: 1px solid var(--border);
  font-feature-settings: 'tnum';
}
.crm-vel-rate-value {
  color: var(--text);
  font-weight: 600;
  font-feature-settings: 'tnum';
}

/* Sparkline — slightly taller (was 52px) for more visual presence inside the
   panel. Bar gap widened from 2 → 3px so columns read as discrete weeks
   rather than a continuous shape. */
.crm-vel-spark {
  display: flex;
  align-items: flex-end;
  gap: 3px;
  height: 64px;
  padding: 0 2px;
  margin-bottom: 6px;
}
.crm-vel-spark-col {
  flex: 1;
  display: flex;
  flex-direction: column;
  align-items: stretch;
  justify-content: flex-end;
  min-width: 0;
  height: 100%;
  position: relative;
}
.crm-vel-spark-bar {
  width: 100%;
  background: var(--accent-border);
  border-radius: 2px 2px 0 0;
  position: relative;
  min-height: 2px;
  transition: background 0.12s;
}
.crm-vel-spark-bar-pos {
  position: absolute;
  bottom: 0;
  left: 0;
  right: 0;
  background: var(--accent);
  border-radius: 2px 2px 0 0;
}
.crm-vel-spark-col.current .crm-vel-spark-bar,
.crm-vel-spark-col.current.muted .crm-vel-spark-bar {
  background: var(--text);
  opacity: 1;
  min-height: 8px;
}
.crm-vel-spark-col.current .crm-vel-spark-bar-pos {
  background: var(--accent);
}
.crm-vel-spark-col.current .crm-vel-spark-label {
  color: var(--text);
  font-weight: 600;
}
.crm-vel-spark-col.muted:not(.current) .crm-vel-spark-bar {
  background: var(--border);
  opacity: 0.5;
}
.crm-vel-spark-col:hover .crm-vel-spark-bar {
  background: var(--text-muted);
}
.crm-vel-spark-col.current:hover .crm-vel-spark-bar {
  background: var(--text);
}
.crm-vel-spark-label {
  font-size: 10px;
  color: var(--text-muted);
  text-align: center;
  margin-top: 4px;
  font-feature-settings: 'tnum';
  letter-spacing: -0.1px;
}

.crm-vel-spark-legend {
  display: flex;
  gap: 16px;
  font-size: 10px;
  color: var(--text-muted);
  padding: 0 2px 18px;
  border-bottom: 1px solid var(--border);
  letter-spacing: 0.02em;
}
.crm-vel-swatch {
  display: inline-block;
  width: 8px;
  height: 8px;
  border-radius: 2px;
  margin-right: 6px;
  vertical-align: middle;
}
.crm-vel-swatch.dm  { background: var(--accent-border); }
.crm-vel-swatch.pos { background: var(--accent); }

/* Table — dense, tabular, always visible. Sits below an internal divider so
   it reads as the historical context section under the focal flow + spark.
   Tables don't honor padding the same way blocks do, so the separator is
   provided by the legend div above (border-bottom there, see legend rule). */
.crm-vel-table {
  width: 100%;
  border-collapse: collapse;
  font-size: 12px;
  font-feature-settings: 'tnum';
  margin-top: 18px;
}
.crm-vel-table th {
  text-align: right;
  font-size: 10px;
  text-transform: uppercase;
  letter-spacing: 0.08em;
  color: var(--text-muted);
  font-weight: 500;
  padding: 10px 12px 8px;
  border-bottom: 1px solid var(--border);
}
.crm-vel-table th.left,
.crm-vel-table td.left { text-align: left; }
.crm-vel-table td {
  text-align: right;
  padding: 10px 12px;
  border-bottom: 1px solid var(--border);
  color: var(--text);
}
.crm-vel-table tbody tr:last-child td { border-bottom: none; }
.crm-vel-table tr.empty td {
  color: var(--text-muted);
  opacity: 0.4;
}
.crm-vel-table tr.current td {
  font-weight: 600;
  background: var(--accent-soft);
}
.crm-vel-table tr.current td.left {
  color: var(--accent);
}
.crm-vel-table td:empty::before {
  content: '·';
  color: var(--text-muted);
  opacity: 0.5;
  font-size: 14px;
}

/* ── Partner health view ───────────────────────────────────────── */
.crm-partner-alert {
  display: flex;
  align-items: baseline;
  gap: 10px;
  margin-bottom: 20px;
  padding: 0;
  font-feature-settings: 'tnum';
}
.crm-partner-alert-eyebrow {
  font-size: 10px;
  font-weight: 700;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: var(--danger);
}
.crm-partner-alert-body {
  font-size: 12px;
  color: var(--text-muted);
}
.crm-partner-alert-body strong {
  color: var(--text);
  font-weight: 600;
}

.crm-partner-filters {
  display: flex;
  gap: 18px;
  margin-bottom: 20px;
  flex-wrap: wrap;
  border-bottom: 1px solid var(--border);
}
.crm-partner-filter-btn {
  padding: 6px 2px;
  font-size: 11px;
  font-weight: 500;
  background: transparent;
  border: none;
  color: var(--text-muted);
  cursor: pointer;
  transition: color 0.12s;
  font-family: inherit;
  display: inline-flex;
  align-items: center;
  gap: 6px;
  letter-spacing: 0.02em;
}
.crm-partner-filter-btn:hover { color: var(--text); }
.crm-partner-filter-btn.active {
  color: var(--text);
  font-weight: 600;
}
.crm-partner-filter-btn.active::after {
  content: '';
  display: block;
  position: absolute;
  bottom: -1px;
  left: 0;
  right: 0;
  height: 2px;
  background: var(--text);
}
.crm-partner-filter-btn { position: relative; padding-bottom: 10px; }
.crm-partner-filter-btn.status-at_risk.active  { color: var(--danger); border-color: var(--danger); }
.crm-partner-filter-btn.status-dropping.active { color: var(--crm-orange, #f59e0b); border-color: var(--crm-orange, #f59e0b); }
.crm-partner-filter-btn.status-stale.active    { color: var(--text-muted); border-color: var(--text-muted); }
.crm-partner-filter-btn.status-healthy.active  { color: var(--accent); border-color: var(--accent); }
.crm-pf-count {
  font-size: 10px;
  font-weight: 500;
  color: var(--text-muted);
  min-width: 14px;
  text-align: center;
  font-feature-settings: 'tnum';
}
.crm-partner-filter-btn.active .crm-pf-count {
  color: var(--text);
}

.crm-partner-card {
  padding: 18px 0;
  cursor: pointer;
  border-bottom: 1px solid var(--border);
  transition: opacity 0.12s;
}
.crm-partner-card:first-of-type {
  border-top: 1px solid var(--border);
}
.crm-partner-card:hover { opacity: 0.75; }
.crm-partner-card.status-stale { opacity: 0.75; }
.crm-partner-card.status-stale:hover { opacity: 0.95; }

.crm-partner-card-head {
  display: flex;
  justify-content: space-between;
  align-items: baseline;
  gap: 10px;
  margin-bottom: 12px;
}
.crm-partner-card-name {
  font-size: 14px;
  font-weight: 600;
  color: var(--text);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
.crm-partner-card-handle {
  font-size: 11px;
  color: var(--text-muted);
  margin-top: 1px;
}
.crm-partner-card-badges {
  display: flex;
  gap: 6px;
  align-items: center;
  flex-shrink: 0;
}
.crm-partner-status-badge {
  font-size: 9px;
  text-transform: uppercase;
  letter-spacing: 0.06em;
  font-weight: 700;
  padding: 3px 7px;
  border-radius: 3px;
}
.crm-partner-status-badge.status-at_risk  { background: var(--danger-soft); color: var(--danger); }
.crm-partner-status-badge.status-dropping { background: rgba(245, 158, 11, 0.15); color: var(--crm-orange, #f59e0b); }
.crm-partner-status-badge.status-stale    { background: var(--bg-hover); color: var(--text-muted); }
.crm-partner-status-badge.status-healthy  { background: var(--accent-soft); color: var(--accent); }
.crm-partner-status-badge.status-new      { background: var(--accent-soft); color: var(--accent); }

.crm-partner-card-metrics {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 10px;
}
@media (max-width: 640px) {
  .crm-partner-card-metrics { grid-template-columns: repeat(2, 1fr); }
}
.crm-partner-metric {
  min-width: 0;
}
.crm-partner-metric-label {
  font-size: 9px;
  text-transform: uppercase;
  letter-spacing: 0.06em;
  color: var(--text-muted);
  font-weight: 500;
  margin-bottom: 2px;
}
.crm-partner-metric-value {
  font-size: 14px;
  font-weight: 600;
  color: var(--text);
  font-feature-settings: 'tnum';
}
.crm-partner-metric-delta {
  font-size: 10px;
  font-weight: 600;
  margin-top: 2px;
  font-feature-settings: 'tnum';
}
.crm-partner-metric-delta.neg { color: var(--danger); }
.crm-partner-metric-delta.pos { color: var(--accent); }

.crm-partner-card-actions {
  display: flex;
  justify-content: flex-end;
  gap: 6px;
  margin-top: 12px;
}
.crm-partner-action-btn {
  padding: 4px 0;
  font-size: 11px;
  font-weight: 600;
  background: transparent;
  border: none;
  color: var(--text-muted);
  cursor: pointer;
  transition: color 0.12s;
  font-family: inherit;
  letter-spacing: 0.04em;
}
.crm-partner-action-btn:hover {
  color: var(--accent);
}

/* ── Not Interested badge on tab ─────────────────────────────────── */
.crm-ni-badge {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-width: 16px;
  height: 16px;
  border-radius: 8px;
  background: var(--danger);
  color: #fff;
  font-size: 9px;
  font-weight: 700;
  padding: 0 4px;
  margin-left: 4px;
  vertical-align: middle;
}

/* ── Message Library cards (Change 5) ────────────────────────────── */
.crm-lib-card {
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  padding: 14px 16px;
  margin-bottom: 10px;
  transition: border-color 0.15s;
}
.crm-lib-card:hover {
  border-color: var(--accent);
}
.crm-lib-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: 8px;
}
.crm-lib-title {
  font-size: 13px;
  font-weight: 600;
  color: var(--text);
}
.crm-lib-body {
  font-size: 12px;
  color: var(--text-secondary);
  line-height: 1.5;
  margin-bottom: 8px;
  white-space: pre-wrap;
  word-break: break-word;
}
.crm-lib-note {
  font-size: 10px;
  color: var(--text-muted);
  font-style: italic;
  margin-bottom: 8px;
  padding: 4px 8px;
  background: var(--bg-inset);
  border-radius: 4px;
}
.crm-lib-footer {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding-top: 8px;
  border-top: 1px solid var(--border);
}

/* ── Action tag variant for red ──────────────────────────────────── */
.crm-tag-red {
  background: var(--danger-soft);
  color: var(--danger);
}

@media (max-width: 480px) {
  .crm-stats-bar {
    grid-template-columns: repeat(2, 1fr);
  }
  .crm-prompted-row {
    flex-direction: column;
  }
  .crm-toggle-row {
    flex-direction: column;
  }
  .crm-lib-footer {
    flex-direction: column;
    gap: 8px;
    align-items: flex-start;
  }
}

/* ── B2B partner tab ──────────────────────────────────────────────── */
.crm-b2b-header {
  display: flex;
  justify-content: space-between;
  align-items: flex-end;
  margin-bottom: 20px;
  gap: 16px;
  flex-wrap: wrap;
}
.crm-b2b-eyebrow {
  font-size: 10px;
  font-weight: 700;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: var(--text-muted);
  margin-bottom: 4px;
}
.crm-b2b-caption {
  font-size: 20px;
  font-weight: 600;
  letter-spacing: -0.3px;
  color: var(--text);
  line-height: 1.2;
}

.crm-b2b-row {
  display: flex;
  justify-content: space-between;
  align-items: baseline;
  gap: 16px;
  padding: 16px 0;
  cursor: pointer;
  border-bottom: 1px solid var(--border);
  transition: opacity 0.12s;
}
.crm-b2b-row:first-of-type { border-top: 1px solid var(--border); }
.crm-b2b-row:hover { opacity: 0.72; }
.crm-b2b-row.status-paused   { opacity: 0.8; }
.crm-b2b-row.status-churned  { opacity: 0.6; }
.crm-b2b-row.status-prospect { opacity: 0.75; }
.crm-b2b-main { min-width: 0; flex: 1; }
.crm-b2b-name {
  font-size: 15px;
  font-weight: 600;
  color: var(--text);
  letter-spacing: -0.1px;
}
.crm-b2b-loc {
  display: inline-block;
  font-size: 11px;
  font-weight: 500;
  color: var(--text-muted);
  margin-left: 6px;
}
.crm-b2b-meta {
  font-size: 11px;
  color: var(--text-muted);
  margin-top: 3px;
}
.crm-b2b-meta code {
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px;
  background: var(--bg-card);
  padding: 1px 5px;
  border-radius: 2px;
}
.crm-b2b-metrics {
  display: flex;
  align-items: center;
  gap: 12px;
  flex-shrink: 0;
  font-feature-settings: 'tnum';
}
.crm-b2b-metric {
  font-size: 13px;
  font-weight: 600;
  color: var(--text);
}
.crm-b2b-metric.dim {
  font-size: 11px;
  color: var(--text-muted);
  font-weight: 500;
}
.crm-b2b-qr-flag {
  font-size: 10px;
  font-weight: 600;
  letter-spacing: 0.04em;
}
.crm-b2b-qr-flag.on  { color: var(--accent); }
.crm-b2b-qr-flag.off { color: var(--text-muted); }

/* ── B2B partner detail page ─────────────────────────────────────── */
.crm-b2b-detail { max-width: 900px; }
.crm-b2b-detail-head {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 16px;
  margin-bottom: 24px;
  flex-wrap: wrap;
}
.crm-b2b-detail-name {
  font-size: 28px;
  font-weight: 700;
  letter-spacing: -0.6px;
  color: var(--text);
  margin: 2px 0 6px;
  line-height: 1.1;
}
.crm-b2b-detail-sub {
  font-size: 12px;
  color: var(--text-muted);
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
}
.crm-b2b-detail-sub code {
  font-family: 'JetBrains Mono', monospace;
  font-size: 11px;
  background: var(--bg-card);
  padding: 2px 6px;
  border-radius: 2px;
}
.crm-b2b-status-pill {
  font-size: 10px;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  padding: 3px 8px;
  border-radius: 3px;
}
.crm-b2b-status-pill.status-active   { background: var(--accent-soft); color: var(--accent); }
.crm-b2b-status-pill.status-paused   { background: var(--bg-hover); color: var(--text-muted); }
.crm-b2b-status-pill.status-prospect { background: var(--sky-soft, var(--accent-soft)); color: var(--sky, var(--accent)); }
.crm-b2b-status-pill.status-churned  { background: var(--danger-soft); color: var(--danger); }

.crm-b2b-detail-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 12px 24px;
  padding: 16px 0;
  border-top: 1px solid var(--border);
  border-bottom: 1px solid var(--border);
}
@media (max-width: 700px) {
  .crm-b2b-detail-grid { grid-template-columns: repeat(2, 1fr); }
}
.crm-b2b-field {
  display: flex;
  flex-direction: column;
  gap: 2px;
}
.crm-b2b-field-label {
  font-size: 9px;
  font-weight: 600;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: var(--text-muted);
}
.crm-b2b-field-value {
  font-size: 14px;
  color: var(--text);
  font-feature-settings: 'tnum';
}

.crm-b2b-notes {
  margin-top: 16px;
  padding: 12px 14px;
  background: var(--bg-card);
  border-radius: var(--radius-sm);
  font-size: 12px;
  color: var(--text);
  line-height: 1.5;
}
.crm-b2b-notes .crm-b2b-field-label { margin-bottom: 4px; }

.crm-b2b-flyer-row {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 20px;
  margin-bottom: 16px;
}
@media (max-width: 800px) {
  .crm-b2b-flyer-row { grid-template-columns: 1fr; }
}
.crm-b2b-flyer-preview {
  background: var(--bg-card);
  border-radius: var(--radius-sm);
  overflow: hidden;
}
.crm-b2b-flyer-actions {
  display: flex;
  flex-direction: column;
  gap: 8px;
}
.crm-b2b-flyer-btn {
  display: flex;
  flex-direction: column;
  padding: 10px 14px;
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  text-decoration: none;
  color: var(--text);
  transition: all 0.12s;
}
.crm-b2b-flyer-btn:hover {
  background: var(--accent-soft);
  border-color: var(--accent-border);
}
.crm-b2b-flyer-btn-title {
  font-size: 13px;
  font-weight: 600;
  letter-spacing: -0.1px;
}
.crm-b2b-flyer-btn-sub {
  font-size: 11px;
  color: var(--text-muted);
  margin-top: 2px;
}

/* ── Individual partner flyer block (inside referral section) ────── */
.crm-flyer-block {
  margin-top: 12px;
  padding-top: 12px;
  border-top: 1px solid var(--border);
}
.crm-flyer-eyebrow {
  font-size: 10px;
  font-weight: 600;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: var(--text-muted);
  margin-bottom: 6px;
}
.crm-flyer-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 6px;
}
.crm-flyer-btn {
  display: flex;
  flex-direction: column;
  padding: 8px 10px;
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: 3px;
  text-decoration: none;
  color: var(--text);
  transition: all 0.12s;
}
.crm-flyer-btn:hover {
  background: var(--accent-soft);
  border-color: var(--accent-border);
}
.crm-flyer-btn-title {
  font-size: 11px;
  font-weight: 600;
}
.crm-flyer-btn-sub {
  font-size: 9px;
  color: var(--text-muted);
  margin-top: 1px;
}

/* ── Data table (dense, Linear/Stripe-style) ─────────────────────── */
.crm-dt {
  width: 100%;
  border-collapse: collapse;
  font-size: 13px;
  font-feature-settings: 'tnum';
  margin-bottom: 24px;
}
.crm-dt thead th {
  text-align: left;
  font-size: 10px;
  font-weight: 600;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: var(--text-muted);
  padding: 10px 14px 8px;
  border-bottom: 1px solid var(--border);
  white-space: nowrap;
}
.crm-dt thead th.num { text-align: right; }
.crm-dt thead th.crm-dt-actions-col { width: 1px; }

.crm-dt tbody td {
  padding: 13px 14px;
  border-bottom: 1px solid var(--border);
  color: var(--text);
  vertical-align: middle;
}
.crm-dt tbody td.num {
  text-align: right;
  font-feature-settings: 'tnum';
  letter-spacing: -0.1px;
}
.crm-dt tbody tr {
  cursor: pointer;
  transition: background 0.08s;
}
.crm-dt tbody tr:hover { background: var(--bg-card); }
.crm-dt tbody tr:last-child td { border-bottom: none; }

.crm-dt tbody tr.crm-dt-status-stale,
.crm-dt tbody tr.crm-dt-status-churned,
.crm-dt tbody tr.crm-dt-status-paused { opacity: 0.72; }
.crm-dt tbody tr.crm-dt-status-stale:hover,
.crm-dt tbody tr.crm-dt-status-churned:hover,
.crm-dt tbody tr.crm-dt-status-paused:hover { opacity: 1; }

.crm-dt-name {
  font-size: 14px;
  font-weight: 600;
  letter-spacing: -0.1px;
  color: var(--text);
}
.crm-dt-sub {
  font-size: 11px;
  color: var(--text-muted);
  margin-top: 2px;
}
.crm-dt-sub-inline {
  font-size: 11px;
  font-weight: 500;
  color: var(--text-muted);
  margin-left: 4px;
}
.crm-dt-dim { color: var(--text-muted); }
.crm-dt-neg { color: var(--danger); font-weight: 600; }
.crm-dt-pos { color: var(--accent); font-weight: 600; }
.crm-dt-placeholder { color: var(--border); font-size: 14px; }

.crm-dt-code {
  font-family: 'JetBrains Mono', monospace;
  font-size: 11px;
  color: var(--text-muted);
  background: var(--bg-card);
  padding: 2px 6px;
  border-radius: 2px;
  letter-spacing: 0;
}

.crm-dt-qr-flag {
  display: inline-block;
  font-size: 13px;
  line-height: 1;
}
.crm-dt-qr-flag.on  { color: var(--accent); }
.crm-dt-qr-flag.off { color: var(--border); }

.crm-dt-status-pill {
  font-size: 9px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.1em;
  padding: 3px 7px;
  border-radius: 2px;
  display: inline-block;
  white-space: nowrap;
}
.crm-dt-status-pill.status-healthy,
.crm-dt-status-pill.status-active   { background: var(--accent-soft); color: var(--accent); }
.crm-dt-status-pill.status-new,
.crm-dt-status-pill.status-prospect { background: rgba(100, 116, 139, 0.1); color: var(--text-muted); }
.crm-dt-status-pill.status-dropping { background: rgba(245, 158, 11, 0.14); color: var(--crm-orange, #f59e0b); }
.crm-dt-status-pill.status-stale,
.crm-dt-status-pill.status-paused   { background: var(--bg-hover); color: var(--text-muted); }
.crm-dt-status-pill.status-at_risk,
.crm-dt-status-pill.status-churned  { background: var(--danger-soft); color: var(--danger); }

.crm-dt-action {
  font-size: 11px;
  font-weight: 600;
  color: var(--text-muted);
  background: transparent;
  border: none;
  padding: 4px 0;
  cursor: pointer;
  letter-spacing: 0.04em;
  font-family: inherit;
  white-space: nowrap;
}
.crm-dt-action:hover { color: var(--accent); }
.crm-dt-actions-col {
  text-align: right;
  padding-right: 14px;
  white-space: nowrap;
}

/* ── Funnel waterfall (replaces colored bar funnel) ──────────────── */
/* Funnel waterfall — second major panel on Stats. Same surface treatment as
   the velocity panel (white card, 1px border, 12px radius). */
.crm-funnel-wrap {
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: 12px;
  padding: 28px 32px;
  margin-bottom: 20px;
}
@media (max-width: 720px) {
  .crm-funnel-wrap { padding: 22px 20px; }
}
.crm-fw {
  font-feature-settings: 'tnum';
  border-top: 1px solid var(--border);
}
.crm-fw-row {
  display: grid;
  grid-template-columns: 32px 1fr 64px 1fr 160px;
  align-items: center;
  gap: 16px;
  padding: 12px 0;
  border-bottom: 1px solid var(--border);
}
.crm-fw-n {
  font-family: 'JetBrains Mono', monospace;
  font-size: 11px;
  font-weight: 500;
  color: var(--text-muted);
  opacity: 0.55;
}
.crm-fw-label {
  font-size: 13px;
  color: var(--text);
  font-weight: 500;
  letter-spacing: -0.1px;
}
.crm-fw-count {
  font-size: 15px;
  font-weight: 600;
  text-align: right;
  color: var(--text);
  letter-spacing: -0.2px;
}
.crm-fw-row.accent .crm-fw-count { color: var(--accent); }
.crm-fw-bar {
  height: 6px;
  background: rgba(0, 0, 0, 0.06);
  border-radius: 2px;
  overflow: hidden;
}
.crm-fw-bar-fill {
  height: 100%;
  background: var(--text);
  border-radius: 2px;
  transition: width 0.3s ease-out;
}
.crm-fw-row.accent .crm-fw-bar-fill { background: var(--accent); }
.crm-fw-conv {
  font-size: 12px;
  font-weight: 600;
  color: var(--text);
  text-align: right;
  white-space: nowrap;
}
.crm-fw-conv-ref {
  font-size: 10px;
  font-weight: 500;
  color: var(--text-muted);
  margin-left: 2px;
}
@media (max-width: 768px) {
  .crm-fw-row {
    grid-template-columns: 28px 1fr 56px;
    row-gap: 8px;
  }
  .crm-fw-bar, .crm-fw-conv {
    grid-column: 2 / -1;
  }
}

/* ── Stats sub-grid (cost/kpis/messages, 3-up) ───────────────────── */
/* Stats secondary grid (Cost breakdown / KPIs / Message effectiveness).
   Each cell is its own panel; gap between panels is the visual separation. */
.crm-stats-grid {
  display: grid;
  grid-template-columns: 1fr 1fr 1fr;
  gap: 16px;
  margin-bottom: 20px;
}
.crm-stats-grid > div {
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: 12px;
  padding: 22px 24px;
}
@media (max-width: 900px) {
  .crm-stats-grid { grid-template-columns: 1fr; gap: 14px; }
}
@media (max-width: 720px) {
  .crm-stats-grid > div { padding: 18px 20px; }
}

.crm-stats-eyebrow {
  font-size: 10px;
  font-weight: 700;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: var(--text-muted);
  margin-bottom: 12px;
}

/* ── Key-value list (dense, divider-separated, no card) ─────────── */
.crm-kvlist {
  font-feature-settings: 'tnum';
  border-top: 1px solid var(--border);
}
.crm-kvlist-row {
  display: flex;
  justify-content: space-between;
  align-items: baseline;
  padding: 10px 0;
  border-bottom: 1px solid var(--border);
  font-size: 13px;
  gap: 12px;
}
.crm-kvlist-row.sub {
  padding: 7px 0 7px 16px;
  font-size: 12px;
  color: var(--text-muted);
  border-bottom: 1px solid var(--border);
}
.crm-kvlist-row.sub .crm-kvlist-label::before {
  content: '└ ';
  color: var(--border);
  font-family: 'JetBrains Mono', monospace;
}
.crm-kvlist-row.total {
  padding: 12px 0 8px;
  border-bottom: none;
  border-top: 1px solid var(--text);
  font-weight: 600;
  margin-top: 4px;
}
.crm-kvlist-label {
  color: var(--text-muted);
}
.crm-kvlist-row.total .crm-kvlist-label { color: var(--text); }
.crm-kvlist-value {
  font-weight: 600;
  color: var(--text);
  white-space: nowrap;
}
.crm-kvlist-row.sub .crm-kvlist-value { font-weight: 500; color: var(--text-muted); }
.crm-kvlist-value.accent { color: var(--accent); }
.crm-kvlist-dim { color: var(--text-muted); font-weight: 400; }

/* ── Premium list-item pattern (v3 — tonal surface, not Excel) ────
   Rows sit on a tonal panel (Level 1 surface). Each row has a status
   dot, identity block with name + meta pills, metric cluster, optional
   sparkline/QR chip, and a tail with action + chevron. Dividers
   between rows, no per-item backgrounds, hover reveals depth.
   ──────────────────────────────────────────────────────────────── */

/* Tonal surface for any list panel */
.crm-li {
  background: rgba(0, 0, 0, 0.025);           /* subtle warm-paper shade */
  border: 1px solid rgba(0, 0, 0, 0.04);
  border-radius: 10px;
  overflow: hidden;
  margin-bottom: 24px;
}

.crm-li-row {
  display: grid;
  grid-template-columns: 14px minmax(220px, 1.3fr) minmax(280px, 1.2fr) auto auto;
  align-items: center;
  gap: 20px;
  padding: 16px 22px;
  border-bottom: 1px solid rgba(0, 0, 0, 0.05);
  cursor: pointer;
  position: relative;
  transition: background 0.12s;
}
.crm-li-row:last-child { border-bottom: none; }
.crm-li-row:hover { background: rgba(0, 0, 0, 0.025); }

/* Status dot — the primary visual anchor */
.crm-li-dot {
  width: 10px;
  height: 10px;
  border-radius: 50%;
  background: var(--text-muted);
  flex-shrink: 0;
  justify-self: center;
}
.crm-li-row.status-healthy  .crm-li-dot,
.crm-li-row.status-active   .crm-li-dot { background: var(--accent); box-shadow: 0 0 0 3px var(--accent-soft); }
.crm-li-row.status-new      .crm-li-dot { background: var(--sky, #3b82f6); box-shadow: 0 0 0 3px rgba(59, 130, 246, 0.15); }
.crm-li-row.status-prospect .crm-li-dot { background: var(--sky, #3b82f6); box-shadow: 0 0 0 3px rgba(59, 130, 246, 0.15); }
.crm-li-row.status-dropping .crm-li-dot { background: var(--crm-orange, #f59e0b); box-shadow: 0 0 0 3px rgba(245, 158, 11, 0.15); }
.crm-li-row.status-at_risk  .crm-li-dot { background: var(--danger); box-shadow: 0 0 0 3px var(--danger-soft); }
.crm-li-row.status-stale    .crm-li-dot,
.crm-li-row.status-paused   .crm-li-dot { background: var(--text-muted); opacity: 0.55; }
.crm-li-row.status-churned  .crm-li-dot { background: var(--danger); opacity: 0.55; }

/* Dim non-healthy rows subtly */
.crm-li-row.status-stale,
.crm-li-row.status-churned,
.crm-li-row.status-paused { opacity: 0.78; }
.crm-li-row.status-stale:hover,
.crm-li-row.status-churned:hover,
.crm-li-row.status-paused:hover { opacity: 1; }

/* Identity block */
.crm-li-ident { min-width: 0; }
.crm-li-name {
  font-size: 15px;
  font-weight: 600;
  letter-spacing: -0.15px;
  color: var(--text);
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.crm-li-locs {
  font-size: 11px;
  font-weight: 500;
  color: var(--text-muted);
  margin-left: 6px;
}
.crm-li-meta {
  font-size: 11px;
  color: var(--text-muted);
  margin-top: 3px;
  display: flex;
  align-items: center;
  gap: 6px;
  flex-wrap: wrap;
  line-height: 1.6;
}
.crm-li-handle {
  color: var(--text-muted);
  font-weight: 500;
}
.crm-li-dot-sep {
  color: var(--border);
  font-size: 9px;
}
.crm-li-code {
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px;
  background: rgba(0, 0, 0, 0.05);
  padding: 1px 6px;
  border-radius: 2px;
  letter-spacing: 0;
  color: var(--text-muted);
}

/* Status chip inline (smaller than data-table pill) */
.crm-li-status-chip {
  font-size: 9px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.1em;
  padding: 2px 6px;
  border-radius: 2px;
  white-space: nowrap;
}
.crm-li-status-chip.status-healthy,
.crm-li-status-chip.status-active   { background: var(--accent-soft); color: var(--accent); }
.crm-li-status-chip.status-new,
.crm-li-status-chip.status-prospect { background: rgba(59, 130, 246, 0.12); color: var(--sky, #3b82f6); }
.crm-li-status-chip.status-dropping { background: rgba(245, 158, 11, 0.14); color: var(--crm-orange, #f59e0b); }
.crm-li-status-chip.status-at_risk,
.crm-li-status-chip.status-churned  { background: var(--danger-soft); color: var(--danger); }
.crm-li-status-chip.status-stale,
.crm-li-status-chip.status-paused   { background: rgba(0, 0, 0, 0.06); color: var(--text-muted); }

/* Metric cluster — primary metric bigger, secondary dim */
.crm-li-metrics {
  display: grid;
  grid-template-columns: auto auto auto;
  gap: 28px;
  font-feature-settings: 'tnum';
  align-items: start;
}
.crm-li-metric { min-width: 0; }
.crm-li-metric-label {
  font-size: 9px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.1em;
  color: var(--text-muted);
  margin-bottom: 3px;
}
.crm-li-metric-value {
  font-size: 15px;
  font-weight: 600;
  color: var(--text);
  letter-spacing: -0.2px;
  line-height: 1.1;
}
.crm-li-metric.primary .crm-li-metric-value {
  font-size: 17px;
  letter-spacing: -0.3px;
}
.crm-li-metric-value.dim {
  font-weight: 500;
  color: var(--text-muted);
  font-size: 13px;
}
.crm-li-placeholder { color: var(--border); font-weight: 400; }
.crm-li-delta {
  font-size: 10px;
  font-weight: 600;
  letter-spacing: -0.1px;
  margin-top: 3px;
  display: inline-block;
  font-feature-settings: 'tnum';
}
.crm-li-delta.pos { color: var(--accent); }
.crm-li-delta.neg { color: var(--danger); }

/* Sparkline — 6 thin bars for last 6 months of revenue */
.crm-li-spark {
  min-width: 64px;
  display: flex;
  align-items: flex-end;
}
.crm-spark {
  display: flex;
  align-items: flex-end;
  gap: 2px;
  height: 24px;
  width: 64px;
}
.crm-spark-bar {
  flex: 1;
  background: var(--text-muted);
  border-radius: 1px;
  min-height: 2px;
  opacity: 0.55;
  transition: opacity 0.12s;
}
.crm-li-row:hover .crm-spark-bar { opacity: 0.85; }
.crm-li-spark-empty {
  font-size: 10px;
  color: var(--border);
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

/* QR chip (B2B) */
.crm-li-qr-chip {
  display: flex;
  align-items: center;
  gap: 5px;
  font-size: 10px;
  font-weight: 600;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  padding: 3px 8px;
  border-radius: 10px;
  background: rgba(0, 0, 0, 0.04);
  white-space: nowrap;
}
.crm-li-qr-chip.on  { color: var(--accent); background: var(--accent-soft); }
.crm-li-qr-chip.off { color: var(--text-muted); }
.crm-li-qr-dot { font-size: 10px; line-height: 1; }
.crm-li-qr-label { font-size: 9px; }

/* Tail — since date / actions / chevron */
.crm-li-tail {
  display: flex;
  align-items: center;
  gap: 12px;
  font-size: 11px;
  color: var(--text-muted);
  font-feature-settings: 'tnum';
}
.crm-li-since {
  color: var(--text-muted);
  white-space: nowrap;
  font-weight: 500;
}
.crm-li-action {
  font-size: 11px;
  font-weight: 600;
  color: var(--text-muted);
  background: transparent;
  border: none;
  padding: 4px 8px;
  cursor: pointer;
  font-family: inherit;
  letter-spacing: 0.04em;
  opacity: 0;
  transition: opacity 0.12s, color 0.12s;
  white-space: nowrap;
}
.crm-li-row:hover .crm-li-action { opacity: 1; }
.crm-li-action:hover { color: var(--accent); }
.crm-li-chevron {
  font-size: 16px;
  color: var(--text-muted);
  opacity: 0.4;
  transition: transform 0.12s, opacity 0.12s;
}
.crm-li-row:hover .crm-li-chevron {
  opacity: 1;
  transform: translateX(2px);
}

/* Responsive — stack metrics on small screens */
@media (max-width: 1000px) {
  .crm-li-row {
    grid-template-columns: 14px 1fr auto;
    row-gap: 10px;
  }
  .crm-li-metrics, .crm-li-spark, .crm-li-qr-chip {
    grid-column: 2 / -1;
  }
  .crm-li-tail { grid-column: 3; align-self: start; }
}

/* Tonal panel for Stats sub-sections (cost/kpis/messages) */
.crm-stats-grid > div {
  background: rgba(0, 0, 0, 0.02);
  border: 1px solid rgba(0, 0, 0, 0.04);
  border-radius: 10px;
  padding: 20px 22px;
}
.crm-stats-grid .crm-stats-eyebrow { margin-bottom: 14px; }
.crm-stats-grid .crm-kvlist { border-top: none; }

/* Tonal panel for funnel section */
.crm-funnel-wrap {
  background: rgba(0, 0, 0, 0.025);
  border: 1px solid rgba(0, 0, 0, 0.04);
  border-radius: 10px;
  padding: 22px 26px;
}
.crm-funnel-wrap .crm-stats-eyebrow { margin-bottom: 14px; }
.crm-funnel-wrap .crm-fw { border-top: none; }
.crm-funnel-wrap .crm-fw-row:first-child { padding-top: 0; }